The Hospitality Reset

Restaurant & hospitality consulting · Dallas–Fort Worth

Your business isn't broken. It needs a reset.

I help restaurants, bars, hotels, and private clubs find the revenue they're missing, fix the operations that keep slipping, and build teams that hold the standard when you're not in the room.

Book a free 20-minute call See how I help

18+ years leading F&B for Marriott, Sheraton, and private clubs. Women-owned.

Kara Anderson, founder of The Hospitality Reset
Kara AndersonFounder & Principal Consultant
51%Year-over-year F&B revenue growth after a hotel relaunch
67%Year-over-year catering revenue growth at a private club
$500KAdded outlet sales in six months through training and service
$78M+In hotel renovations led on the F&B side, two Marriott-recognized

Start here

Most operators don't have a sales problem. They have leaks.

Inconsistent service, loose cost controls, and missed upsells quietly drain a good business. A Reset Audit shows you exactly where the money is going and what to fix first, in the order that pays back fastest.

I review your numbers, walk your floor like a guest, and hand you a plan your team can actually run.

Ask about a Reset Audit

Services

Hands-on help, from the floor to the P&L

Every engagement is built around your concept, your team, and your numbers. Pick one area or combine them into a full reset.

Restaurant revenue audits

Find hidden revenue and operational gaps so you can improve profitability quickly.

Revenue

Secret shopping & service audits

Real-time visits scored against Marriott and Hyatt service standards, with a report you can act on.

Service

Menu strategy & profit

Menu design, pricing, and product mix tuned to raise margins and sales. Cocktail and beverage programs included.

Menu

SOPs & operational efficiency

Systems and written standards that make shifts consistent and hold the team accountable.

Operations

Staff training & standards

Structured training that builds confident servers, bartenders, and managers who sell and serve well.

Team

Concept development & relaunch

Create a new concept or refresh a tired one: the story, the menu, the service model, and the opening plan.

Concept

Ways to work together

Three levels of reset

Start small with a virtual audit, or bring me on site to train your team and relaunch. Every package ends with support while your team puts the plan to work.

Level 1

Starter Reset

For owners who want a clear read on what's wrong and where to start.

  • Discovery call
  • Virtual service audit
  • One-week action plan

14 days of email support

Level 2

Pro Reset

For operators ready to fix service, menu, and systems together.

  • Everything in Starter
  • Full service audit, virtual or in person
  • 30-day operations roadmap
  • Menu and beverage consult
  • Two coaching calls

30 days of support

Level 3

Premium Reset

For a relaunch, a turnaround, or a team that needs hands-on training.

  • Everything in Pro
  • Three-day on-site visit
  • Team training workshop
  • Secret shopper report
  • Concept relaunch support

60 days of support

Pricing depends on your size and goals. We'll talk it through on your free call, and custom packages are available. Book a free call

Track record

Work I've led

I've run food and beverage through renovations, brand conversions, openings, and turnarounds. The same playbook scales down to a single restaurant.

  • Sheraton Downtown Fort Worth

    $52M transformation, Renovation of the Year

    Served on the five-member executive team through a full-property renovation that earned Marriott International's Renovation of the Year. Created three new F&B concepts, including West+Stone, and grew F&B revenue 51% year over year.

  • Ridglea Country Club

    Catering and outlet turnaround

    Grew catering revenue 67% and signed contracts 36%, added $500K in outlet sales in six months, and produced a Fourth of July celebration for about 10,000 guests.

  • Beverly Hills Marriott

    $26M renovation and brand conversion

    Led F&B through the conversion from Crowne Plaza to Marriott, building new concepts, standards, and operating programs. Promoted from F&B Manager to Director.

  • Marriott / Remington

    Fresh Bites in-room dining

    Created the menus and operating framework for Fresh Bites, a mobile in-room dining program piloted at my property and adopted by Marriott.

  • Bloomingdale's

    Retail restaurant concepts

    Helped open retail and restaurant concepts with Bloomingdale's.

  • Starbucks

    First certified Tea Master at my store

    Built the store into the top tea-selling location in Arizona through guest education and product knowledge.

Portrait of Kara Anderson

About

Hi, I'm Kara.

I've spent more than 18 years in hospitality, from behind the counter to the executive committee. I've led food and beverage for luxury hotels, convention properties, and private clubs, and I've opened concepts from the first menu draft to grand opening.

Along the way I learned where good businesses lose money and why good teams burn out. Usually it's not the people. It's the systems they're working inside.

I started The Hospitality Reset to bring that experience to independent owners and operators in Dallas–Fort Worth. I work alongside you and your team, and I leave behind systems that keep working after I'm gone.

Women-owned Marriott GM-in-Training program Rouxbe-certified cook Certified barista

Who I work with

Independent restaurants & bars
Restaurant groups
Boutique & full-service hotels
Private & country clubs
Developers & new concepts

Free 20-minute call

Let's find your first fix.

Tell me what's keeping you up at night: labor, reviews, a slow dining room, a team that won't hold standards. I'll tell you where I'd start, whether or not we work together.

Call or text
(469) 718-9696
Email
thehospitalityreset@gmail.com

Serving Dallas, Fort Worth, Arlington, Irving, Plano, Frisco, and the rest of DFW. Virtual audits available anywhere.